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Frequently Asked Questions
About Akiki London
Q. What is Akiki London?
At the heart of Akiki is Kiki, our beloved brand mascot. Kiki embodies the hidden side of our personalities. The part that's creative, adventurous, loves being seen, and, most of all, thrives on fun.
Orders & Payments
Q. What payment methods do you accept?
We accept Credit Cards, Debit Cards, UPI, Net Banking, and other secure online payment options. Cash on Delivery (COD).
Q. Will I receive an order confirmation?
Yes, once your order is successfully placed, you will receive an order confirmation via email.
Shipping & Delivery
Q. Do you deliver across India?
Yes, Akiki London delivers to most locations across India.
Q. How long does delivery take?
Orders are usually delivered within 3–7 business days, depending on your delivery location.
Q. How can I track my order?
After your order is shipped, a tracking link will be shared via email so you can track your delivery in real time.
Returns & Exchanges
Q. What is your return policy?
We offer easy returns on eligible products within the specified return window( 7 days) , provided the item is unused, unwashed, and in original condition with tags intact.
Q. How do I initiate a return or exchange?
Returns or Exchanges can be initiated through the below footer section or by contacting our customer support team.